BSBPMG632: Manage Program Risk Assignment Sample

Program Risk Planning and Evaluation Example

Section 1: Establishment And Supportive Program Risk Management

Summaries Of Information About The Chosen Organization

Grow Management Consultants specializes in leadership consultancy, which offers services for metrics of performance, and behavior of leadership assessment. The major program of this company includes an annual Leadership Conference, an e-book on Business Leadership Techniques, and regular professional development workshops. 

• Identification Of Stakeholders

Regarding program management risk, the major stakeholders include Daniel Streep, who is an Administration Manager, Donna Chisholm who is an operations manager, and Erin O’Donnell, who is a marketing manager (Kock et al. 2020). In this regard, Daniel Streep is responsible for organizing the conference regarding leadership, Donna Chisholm oversees consultant coordination and workshops, and Erin O’Donnell leads the e-book project. The other stakeholders are the CEO, and Senior consultants, and their assistants. 

• Identification Of Communication

With stakeholders, communication is important for effective management of risk. Examples of situations when communication might be needed are mentioned in this section (Martinsuo & Geraldi, 2020). These are before the leadership conference to ensure the availability of the speaker, and expectations of the attendee are met, prior to workshops to coordinate content and logistics, and at the time of development of e-book to monitor quality and progress. The methods of communication might include team meetings, email updates, and progress reports.

Documentation Of Initial Ideas For Program Risk Management

The major program risks that are identified are mentioned in this section. These are instability to secure high-profile speakers for the conference. Negative feedback, or low workshop attendance, issues regarding quality, or delays with e-book development, and resource constraints affecting multiple program components.

The present management of risk approach includes following the policy of management of risk and procedures of the company (Nthiga & Mungai, 2024). An ideal methodology of the program would integrate the management of risk throughout all components of the program, with regular assessment, and monitoring.

Preparation Of Discussion Point For Meeting With The Other Stakeholders

• Program Risks And Strategies Of Mitigation

High-profile speakers are secured, with workshop attendance, resource constraints, and e-book development (Zaman, Nadeem & Nawaz, 2020). In the form of a contingency plan, alternative speakers, strategies for marketing for workshops, and allocation of resources. In this regard, the effectiveness is evaluated regarding present policies of management of risk

Summaries Of Meetings With The Stakeholders

• Attendees

Daniel Streep who is an administrative manager, Donna Chisholm who is an operations manager, Erin O’Donnell who is a Marketing Manager, CEO, Senior Consultants, and their assistants attended the meeting.

• Discussion And Agreement

The risk regarding the program is reviewed, contingency strategies are agreed upon, and protocols of communication are refined in this regard. The management of the risk plan was approved after feedback incorporation (Panadero et al. 2020). For Daniel Streep, the plan of mentoring was endorsed, and the plan regarding monitoring for implementation was confirmed. 

In the form of proof of document email confirmations, agenda, feedback form, presentation slides, action item log, and approved documents are attached.

• Development Of A Risk Management Plan

A plan regarding the management of risk was developed, and documented. In this regard, five measures of treatment, and risk are analyzed (Naumenkova et al. 2020). With stakeholders, the plan was shared through email for approval, and feedback.

The plan regarding mentoring was created by Daniel Streep, who is the Administration Manager to support his professional development in the risk management program. 

Draft Of Email For Sharing Risk Management Plan With The Stakeholders

Subject: Plan regarding Management of Risk for Your Review

Dear Daniel Streep

I hope this email finds you well.

This draft is attached regarding the plan of management of risk for our upcoming project. Your feedback and review are important to ensure that our strategies effectively address major risks. Please examine the document, and provide any approval, or comments by 28.8.2024.

If you have any questions or need clarification further, feel free to reach out.

Thank you for your input and time.

Best regards

Andrew Smith

Marketing Manager

Creation Of A Mentoring Planning For The Project Manager

The objective of the monitoring plan is to enhance Daniel’s risk management and skills of project oversight (Kaufmann, Kock & Gemünden, 2020). The goal, in this regard, is to establish clear objectives regarding assessment, identification, and mitigation. The one-on-one sessions needed to be conducted for the progress review, challenges addressing, and action items needed to be set. Access to risk management literature, case studies, and online courses needs to be provided (Beecham et al. 2021). A feedback loop needs to be implemented with regular reviews of performance, and peer inputs, and progress needs to be assessed bi-monthly, and the approach regarding mentoring needs to be adjusted as needed to meet the goals regarding development.

Figure 1: Mentoring Planning

(Source: Self-created in MS Word)

Attachment

The mentoring plan document is attached, and proof of the mentoring session is attached. Proof of meeting and proof of document list is attached.

Section 2: Management Of Program Risk

Draft Of Email To Relevant Program For Program Updates

Subject: New program updates and status reports wanted

Dear [Stakeholder's Name],

Dear Sir/Madam, Greetings of the day I am fine and would like to inform you that I am writing this email to you. In the ongoing execution of the leadership development program, it would be greatly beneficial if you could give me a report on your projects of the program (El Khatib et al. 2020). This will aid us in achieving this in that it will allow us to identify with our goals and therefore address any risks or problems right from the start.

Please include information on:

• Amount of progress achieved by the company relative to the individual strategic milestones which has been set.
• Any issues or deviations experienced.
• The risk assessments or the concerns that have cropped up.

If possible, please send your updates latest by [insert deadline] so that we can compile the information and reconsider our further actions.

Thank you for your hard work and commitment to the program, to its success and development.

Best regards,

[Your Name]

Program Manager, Grow Management Consultants

Summaries OF PROGRAM PROGRESS

In order to oversee the status of programs, an email informing necessary parties of this request was written (Folque et al. 2021). Based on the responses received, the following variances to desired outcomes were identified:Based on the responses received, the following variances to desired outcomes were identified:

1. Lack of information regarding the expectations of attendees to the conference
2. I was interested in exploring fears related to the utilisation of resources and the stewardship of sustainable measures in workshops.
3. Exhaustion of administrative staff impacting on the quality of e-books

Performance Of Impact Analysis For Identified Variance

Impact analysis for each variance:Impact analysis for each variance:

• Conference attendee expectations:

Impact: Some issues and subsequent reduction of the rate of customers visiting that doctor.

Program objective impact: May threaten the profitability of the companies and would most probably deprecat the firms.

Remedial action: Provided a clients’ expectation satisfaction self-assessment form that will help in the evaluation of the expectation level of the clients as well as the satisfaction level of the clients.

• Workshop Resource Usage:

Impact: perceptions of firm’s behaviour towards environment

Program objective impact: It could be a problem for customer-oriented business approach and company’s reputation

Remedial action: Estimate the company’s environmental performance; the indicators to be quantified are to be counted from the head office.

3. E-Book Staff Overwork:

Impact: Possibly lower quality of the content of the e-books and most probably delays.

Program objective impact: It might likely lead to possible transformation of the profit margin of the firm as well as altering the level of satisfaction among customer.

Remedial action: Create an advertisement for a new post of administration in order to assist in program implementation

Request For Authorisation For Risk Responses

Subject: The Proposed Letter: Application for Approval to Undertake Risk Responses

Dear [CEO's Name],

Just to inform you that I’m fine or write anything under the sun, like hello, how are you doing, doing well, is a bit formal (Kortantamer, 2023). I would like to seek your authorization to proceed with the following remedial actions to address identified risks within our leadership development program:

I would like to seek your authorization to proceed with the following remedial actions to address identified risks within our leadership development program:

• Leadership Conference: It is suggested to provide a questionnaire to the attendees in order to avoid the mismatches of expectation level and to enhance the satisfaction level.
• E-Book Project: Design and staff a new full-time administrative position to take the duties, simplify the situation, and complete the project on time.

I wish to inform you that the activities that have to do with the sustainability assessment of the workshops has been suspended based on your earlier directive.

Please, allow me to know whether you are okay with these actions or if there is something else that we need to look into.

I am very much grateful for your guidance and support.

Best regards,

[Your Name]

Program Manager, Grow Management Consultants

Respond For Stakeholder Responses For Drafting An Email

Subject: Acknowledgment of Program Updates and Next Steps

Dear [Stakeholder's Name],

Thank you for your prompt update on your project’s progress. I appreciate your dedication to monitoring risks and identifying potential issues.

Based on your feedback:

• For the Leadership Conference, we will proceed with developing a questionnaire to better understand attendee expectations.
• For the Workshops, we acknowledge the concerns about resource usage and will address this through an environmental sustainability assessment, pending further direction from the CEO.
• For the E-Book Project, we will move forward with creating a new administrative role to support the team.

I will keep you informed about further developments and next steps.

Best regards,

[Your Name]

Program Manager, Grow Management Consultants

Initiative For Risk Responses For Each Variance

Leadership Conference Questionnaire: Risk Response 1- Evidence

As a preparation to the conference, participated in administration of a SurveyMonkey questionnaire in a bid to know the expectations of the attendees.

Risk Response 2: E-Book Administrative Support – Evidence of Risk Response

Wrote and signed a job description for the new administrative position and also initiated the process of hiring.

Updated Risk Management Plan:

Risk 1: Vagueness of the conference expectation

Action Taken: Survey conducted in the form of the questionnaire to capture the opinion of the attendees (Puska et al. 2020).

Monitoring: That can be weekly to make sure that the feedback programs are ascertained and processed.

Risk 2: Exploitation of the resources Consuming resources at an uncontrolled rate is one of the biggest threats that should be avoided in project management.

Action Taken: Sustainability assessment to be made for the company; still in waiting for the approval from the CEO.

Monitoring: Pending CEO’s decision.

Risk 3 carries the tendency of overworking the staff for e-Book development, because this is an additional program that the workers may not receive a lot of incentives for working on ().

Action Taken: New administrative position has been developed and the search for a candidate for this position has begun.

Monitoring: A status of recruitment and estimation of work load.

Attachment

Figure 2: Risk matrix and risk register

(Source: Provided)

Section 3: Evaluation Of Risk Management Process

Seeking Of Feedback About Risk Management Outcomes Generated From Pragram Stakeholders From Survey Analysis

The survey analysis is done among the stakeholders of the “Grow Management Consultants” administration manager Daniel Streep, Operation manager Donna Chisholm, marketing manager Erin O’Donnell, Senior Consultant, and CEO (Kock et al. 2020). The social media survey is generated among the stakeholders for identification of the stakeholder's feedback which is given as follows.

Q1. Do you agree that a risk management program helps to improve the performance of the “Grow Management Consultant”?

Agree

Disagree

Strongly agree

Strongly disagree

Q2. Do you think that the Leadership conference helps to improve the operational services?

Agree

Disagree

Strongly Agree

Strongly Disagree

Q3. Do you attend the “professional development workshop”?

Yes

No

Never heard of this type of development workshop

Often

Q4. Have you ever purchased the ebooks of us?

Often

Never purchased

Not interested

Q5. Does this ebook help in your leadership consultant management program?

Agree

Disagree

Strongly agree

Strongly disagree

Analysis Of Program Outcomes

Achievements From The Program

The “Grow Management Consultants” emphasized different programs of Ebook selling, leadership conferences, professional development etc.

• E-book

The “Grow Management Consultants” produced a program on the e-book Business Growth Leadership Techniques. It is found that the sales of the Ebook are moderate. However, the sales of this E-book are restricted to Workshop and Conference attendees (Martinsuo & Geraldi, 2020). The senior consultants expressed their interest in writing the articles on the e-books. The E-book becomes the company's asset from where the “Grow Management Consultants” generate effective marketing and income.

• Professional Development

The professional development program is organized for managing the staff which is committed to providing training by which the technical abilities and resource usage are managed. This professional development program is organized in every 3 months.

• Leadership Conference

It was found that the “leadership Conference” met the expectations of clients and the following feedback was received from the clients. The client expressed that the “Leadership Conference” was great and met an excellent communications (Nthiga & Mungai, 2024). Some clients stated that it was a helpful conference. Some clients have few feedback installations of recycling bins, and charging stations for future leadership conference meetings.

• Objective Analysis Of The Program

The 10% profit level was targeted to achieve per annum basis which are possible through increasing ebook sales.

• Wrong In The Programs

Attendance at the workshop on “Grow Management Consultants” was lower. The cancellation of the workshop by the speakers creates major disruptions.

• Successful The Programs

The positive feedback received from the stakeholders indicates the positive success rate of the workshop programs. The “Grow Management Consultants” program provides a satisfactory workshop management program that helps to success of the overall programs.

Evaluation Of The Overall Process Of Risk Management

• Personal Experience During Assessment

The present leadership program tried to find out the risk management problem of the venue of the workshop places, fee payment from the clients on time, cancellation of speakers, and targeted markets (Zaman, Nadeem & Nawaz, 2020). The current program follows a strict payment method by which no such cash flow issues are created.

• Staff Input

Yes, the staff input provides helpful information to develop the overall risk management strategy.

• Confidence About Risk Identification

The potential planning of the budget is developed which helps to avoid the complexity of the cash flow situation.

• Consideration of “AS/NZS IS031000:2009 Risk Management”

The monitoring and risk mitigation strategies are followed to develop the organization's program.

• Required Changes Of Recommendation

The “Grow Management Consultants” can improve the marketing strategies, monitoring of the stakeholder's overviews, etc.

• Lesson From Risk Management

The above risk management program learns to execute the overall brand marketing strategies in competitive global markets.

Update Of Project Management Plan For Documentation Of Residual Risk

Figure 3: Updated management program

(Source: Self-created in MS Word)

Draft Of Email Response Based On Feedback On Transfer Liability

[Subject: Documentation for transferring risk management outcomes for the ]

Dear Stakeholder,

It is hereby notified that the feedback of the risk management program is identified from the leadership conference program of “Grow Management Consultant”. Please check the feedback review and give your opinion.

The risk management plans are attached below. 

Thanking You,

Yours truly,

Planning manager